Shop by Department
All
0
0
No products in the cart.
LoginRegister

Welcome to Simplex Ghana, #1 Online store in Ghana!

0
No products in the cart.
RETURN POLICY 
 
Last updated October 05, 2022 
 

 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

 
SimplexGh
 
Attn: Returns 
RMA # 
Dome 
Accra, Greater Accra 00233 
Ghana 
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
 
EXCEPTIONS 

 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
 
 
0503316464 
Your experience on this site will be improved by allowing cookies Cookie Policy